Respect

• We will smile and greet you in a friendly manner

• We will introduce ourselves, address you by name and clearly display our name badges

• We will knock before entering your room and state our purpose for visiting

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Integrity

• We will act in the best interest of others and take accountability for doing the right thing

• We will be truthful in word and action

• We will admit mistakes and take corrective action without taking it personally

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Service

• We will offer explanations, not excuses and be courteous to our patient's needs

• We will inform the patient of the care they will receive and the respective time frames

• We will strive to anticipate patient and/or coworker needs at all times

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Excellence

• We will work as a TEAM to collaborate, manage differences, and work toward success

• We will encourage and congratulate others on a job well done

• We will go above and beyond what is required of us

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Stewardship

• We will use our time and resources wisely and take care of each other

• We will work productively and take accountability for our actions